Information security

Kosmos Vietnam Joint Stock Company is the leading importer and distributor of laminate flooring and interior and exterior decoration materials today. We notify the information privacy policy to customers when registering, providing personal information at website: kosmos.vn, so that users can feel secure to use the services that Kosmos provides on the website.

Security information

Website kosmos.vn currently collects and stores personal information about users as follows:

• Information on business and personal names.
• Contact information such as phone number, email.
• Residence information such as company and personal addresses.

This information is collected voluntarily from both sides. To serve the process of purchasing, paying for goods, applying warranty, and applying after-sales services of Kosmos Company. Therefore, the user has the right to choose whether or not to provide the information.

Violations apply

Kosmos collects user information for the following purposes:

• Provide product information.
• Provide information about product promotions, shipping.
• Support customers on how to purchase, pay, receive goods.
• Support customers on issues arising after purchasing such as: Warranty, exchange, ...
• Measure and improve the service quality of Kosmos.

Storage time

Customer information will be stored by us for 25 years to perform product warranty activities as committed by both parties. Because the product warranty period lasts from 10-25 years.

Commitment to information security

Kosmos Vietnam Joint Stock Company commits not to intentionally disclose, provide or share Customer's personal information to any third party, for commercial or personal purposes.

However, there are some cases where we may disclose personal information of users as follows:

• With the consent of the Customer.
• A third party authorized by the Customer in accordance with the law.
• Legally required by government agency..
• Protect the rights, interests, property and safety of another individual.
• The third party that kosmos is associated with, cooperates in providing Kosmos products and services.

Kosmos may change and modify the reasonable privacy policy in accordance with the latest laws and the company (if any). This change notice will be publicly updated on the website kosmos.vn and take effect from the date of publication.

For any questions, please contact email: sales@kosmos.vn

Best regards!