- Shop
- About
- Clearance sale
- Project
- News
- Recruitment
- Contact us
- Agency policy
- Technical assistance
Kosmos News
Information security
Kosmos Vietnam Joint Stock Company is the leading importer and distributor of laminate flooring and interior and exterior decoration materials today. We notify the information privacy policy to customers when registering, providing personal information at website: kosmos.vn, so that users can feel secure to use the services that Kosmos provides on the website.
Security information
Website kosmos.vn currently collects and stores personal information about users as follows:
- Information on business and personal names.
- Contact information such as phone number, email.
- Residence information such as company and personal addresses.
This information is collected voluntarily from both sides. To serve the process of purchasing, paying for goods, applying warranty, and applying after-sales services of Kosmos Company. Therefore, the user has the right to choose whether or not to provide the information.
Violations apply
Kosmos collects user information for the following purposes:
- Provide product information.
- Provide information about product promotions, shipping.
- Support customers on how to purchase, pay, receive goods.
- Support customers on issues arising after purchasing such as: Warranty, exchange, ...
- Measure and improve the service quality of Kosmos.
Note:
When accessing and using the website Kosmos.vn, users must comply with copyright regulations, respect the author's rights and not copy the content for commercial purposes. All images, documents and information from the website must be clearly cited when citing. These rules are specifically stated in Terms of use of Kosmos.vn website issued by Kosmos Vietnam Joint Stock Company.
Storage time
Customer information will be stored by us for 25 years to perform product warranty activities as committed by both parties. Because the product warranty period lasts from 10-25 years.
Commitment to information security
Kosmos Vietnam Joint Stock Company commits not to intentionally disclose, provide or share Customer's personal information to any third party, for commercial or personal purposes.
However, there are some cases where we may disclose personal information of users as follows:
- With the consent of the Customer.
- A third party authorized by the Customer in accordance with the law.
- Legally required by government agency..
- Protect the rights, interests, property and safety of another individual.
- The third party that kosmos is associated with, cooperates in providing Kosmos products and services.
Kosmos may change and modify the reasonable privacy policy in accordance with the latest laws and the company (if any). This change notice will be publicly updated on the website kosmos.vn and take effect from the date of publication.
For any questions, please contact email: sales@kosmos.vn
Best regards!
Kim Hoa Consultant with experience in the field of exterior & interior decoration.
Kim Hoa We are always dedicated to advising and providing suitable solutions tailored to each customer's needs. This allows them to choose high-quality products that offer aesthetic appeal at the most optimal cost.
The information, images, and content posted on the website. Kosmos.vn The aim is to provide reference information on products, materials, and application solutions in construction, interior and exterior decoration.
The information in this article may change over time, depending on actual construction conditions, technical standards, or specific product lines. Kosmos does not guarantee that the content on this website is completely accurate or perfectly suitable for all projects or purposes.
Customers and partners should:
- For further technical advice, consult with the construction company, architect, or specialist engineer.
- Check the specifications, design, and actual usage conditions before deciding to purchase and install.
Kosmos is not responsible for any risks or damages arising from the application of information on this website without consultation or confirmation from a professional.
Kosmos Vietnam welcomes feedback from readers and experts to improve the content of this article, ensuring it is more accurate, easy to understand, and useful for users.
Commitment
All information you provide will be kept confidential by Kosmos and used only for the purpose of receiving feedback and improving content quality.
If you notice any inaccuracies, violations of regulations, misleading content, or infringements on the rights of individuals/organizations in this article, please report it to Kosmos so we can promptly investigate and address the issue.
Commitment & Handling
Kosmos accepts reports with an open mind and maintains the confidentiality of the sender's information. The contents of the reports will be reviewed, verified, and adjusted (if necessary) in accordance with current regulations.
Did this article help you?
HaveNo
Office: 281 Tan Son, Tan Son Ward, Ho Chi Minh City
