What support do Kosmos Vietnam agents receive?

In order to best support products for Dealers, Kosmos has designed Online Catalog models of all product lines, and also provided actual product samples for Dealers to experience.

Catalog Online

Kosmos provides a catalog containing full information about the product's features, colors, and applications. Dealers can access the Catalog from anywhere and at any time to learn about the products wood floor, Plastic flooring, cladding panels,…

Actual product sample

Kosmos understands that seeing and feeling the product directly will help bring the most authentic experience and is the basis for creating trust with customers. That's why when you become a Kosmos Agent you will be provided with free Actual product samples.

By providing actual product samples and online catalogs, Kosmos promises to help Dealers optimize their accessibility and market their products to consumers.

To increase the reputation of the Agent in the eyes of consumers, and at the same time contribute to increasing sales locally, Kosmos will support the Agent.

Write a review about Dali

Kosmos will write an article introducing Dali and post it on its official website Viet Nam Kosmos Joint Stock Company. This will help you reach a large number of online users, building reputation in the industry.

The above articles provide complete information about Agents in each region. Includes products at the Dealership as well as necessary contact information. These reviews each month reach about 1 users and about 200 clicks on the hotline number to call.

Make a video for Dali to post on Youtube channel

Kosmos will make a video introducing Dali and post it on the company's Youtube channel with more than 130.000 subscribers. From there, helping Agents increase the reputation of the business to customers.

Introduction on Facebook

Kosmos also always supports and facilitates the introduction of Agents through the official Facebook media channel of Kosmos Vietnam to nearly 200.000 followers. From there, it helps Agents create awareness and reach potential customers effectively.

Post about Cuong Nhung wooden flooring on Kosmos Vietnam's fanpage

The article received about 100 comments and 20 shares

Thanks to this post, Cuong Nhung has many customers and increased her reputation

Make your Agent's address appear on Google Map for free

Google Map is a great communication channel for Dealers, because Google will prioritize displaying the nearest location to customers when they have a need for a product. At the same time, agents with Google Map channels will gain more credibility with consumers.

For new Dealers, you are often unclear about the construction methods of the materials that Kosmos provides, so Kosmos will assist you through the following 3 forms:

Provide detailed construction videos 

These videos are made by Kosmos extremely meticulously and in accordance with the product's technical requirements. Agents only need to watch the video carefully before they can proceed with the construction for the Customer.

>>> Let's learn more information about how to construct living room partitions with wood-imitation plastic slats in the video below:

Detailed construction article on the website

The articles are full of images and videos so clearly that even a person who does not know anything about the product can still apply the correct technique.

This is an article about plastic wood floor construction compiled by Kosmos for Dali's reference.

Construction instruction file in PDF

The construction files are compiled by Kosmos and designed clearly step by step for Agents to easily use.

Product training center

Kosmos Agents are also trained on products through courses at Kosmos training center.

Located at: Tan Thoi Nhat Street, Tan Thoi Nhat Ward, District 12, Ho Chi Minh City.

With this training center, Agents' knowledge and skills will be improved. From there, Agents will be more confident in effectively consulting on sales, construction and customer support. This factor not only satisfies all customers but also strengthens the long-term partnership between the two sides.

Kosmos provides a free warranty card to the Dealer. The warranty card clearly states the information that is and is not covered by the warranty. From there, increasing the reputation of the Agent when selling Kosmos products. Besides the easy return policy, in case the product is defective from the manufacturer, Kosmos will return it quickly and the return cost will be borne by Kosmos.

The front of the Kosmos plastic wood warranty card

The back of the plastic wood warranty card

During the entire year of sales, Kosmos will accumulate orders for Dealers and at the end of the year there will be additional discounts for Dealers with large sales volumes.

This policy helps agents optimize profits. At the same time, it demonstrates Kosmos' commitment to building partnerships for long-term and sustainable development together.

>>> Gia Hoang – Outstanding Distributor of the year

In addition to the above policies, Kosmos also supports Agents with other policies including:

No need to import goods in advance

When you are qualified to become a Kosmos Vietnam Agent, you do not need to import goods in advance. When an order arises, Kosmos will release it from the warehouse and deliver it to the dealer.

No sales pressure

Kosmos Vietnam does not impose any minimum sales volume on Agents. Therefore, you can be flexible in managing your unit's business plan and do not have to face pressure on sales.

No minimum order required

Kosmos is a material distribution warehouse that respects Agents' autonomy in placing orders. There is no minimum order amount that must be placed.

Kosmos Vietnam determines to always accompany Dali on its decorative materials business journey. If you have any questions related to this Kosmos Agent policy, please quickly contact here for detailed advice.