Newsletter Kosmos
Warranty policy for wall panels of Kosmos VN
Warranty policy for plastic wall panels including conditions, procedures, manuals, installation instructions and warranty period. Please read the information carefully to protect your rights.
Warranty period for plastic wall panels – is 10 years
Kosmos Vietnam has 4 types of plastic wall panels: nano panel, fluted kosmos panel (fluted PVC panel), fluted panel Korea (fluted PS plastic panel) and stone grain pvc panels. All are guaranteed quality by Kosmos Vietnam for a period of time is 10 years.
The lifespan of plastic wall panels distributed by Kosmos Vietnam can be up to 15-20 years, so customers can be assured of product quality.
Special: The product line ceiling slats & faux wood slats can also be applied to this warranty policy.
Kosmos Vietnam warranty card issuance process
Kosmos Vietnam's plastic wall panel warranty process
B1 Customers contact the Agent (Construction Unit) to discuss the problem of the project.
B2 Please present the invoice, purchase voucher or warranty card issued by the company.
B3 Dealers come to the site to check.
In case of construction errorThe dealer will be responsible for the warranty.In case of product failureAgents send photos/videos to Kosmos. From 3-5 days, Kosmos will send someone along with the agent to survey the status, exchange and issue a warranty document with a handling plan for you.
Conditions for applying warranty policy for plastic wall panels
Products are supplied and distributed by Kosmos Vietnam warehouse.
Warranty period is 10 years.
Make sure the product is installed in accordance with the technical standards and instructions of Kosmos Vietnam.
Product defects must be seen with the ordinary eye such as: color film surface defects, products that are warped, cracked, deformed, etc.
Warranty card is full of information and intact, not erased.
Cases that are not covered by the warranty for plastic wall panels
This plastic wall panel warranty only applies to products of the Kosmos brand.
The scratch-resistant layer is gradually worn or the edges are no longer sharp after long-term use.
Disasters, fires,...
The product is not installed in accordance with the technical standards and construction instructions of Kosmos Vietnam.
Errors caused by customers themselves will not be responsible for warranty by Kosmos Vietnam.
Over 10 years from the date of purchase.
Instructions for using Kosmos Vietnam wall panels
Nano panels, fluted Kosmos panels, Korean fluted panels, stone-grained pvc panels or ceiling slats, imitation wood plastic bars are all interior decoration materials. Please do not install or use them in outdoor spaces.
Harsh outdoor conditions will directly affect product life and Kosmos Vietnam will not be responsible for warranty in this case.
Kosmos Vietnam wall paneling is an interior decoration material with beautiful and diverse designs thanks to the decorative Film layer. However, the color of the film layer is at risk of fading before UV rays in the sun.
The product has been equipped with UV protection, but you should still avoid installing it in a place exposed to the sun for a long time.
Do not use sharp iron tools to friction, cause scratches.
For stubborn stains, please dilute the cleaning solution with water to clean.
Notes when installing wall panels
- Wall panels must be installed on a flat and dry wall. Otherwise, you must use a skeleton for installation (the distance between the frames should not exceed 50 cm).
- Install Kosmos plastic wall panels with Kosmos Bond and add nails (or use a nail gun) for added strength. Particularly, Kosmos nano panels and fluted panels must be installed via stainless steel screws and screws.
- Please use molding, brackets, and accessories to cover the panel joints and end points. Thus, the durability and aesthetics of the new construction are guaranteed.
Instructions for installing nano panels directly on the wall.
Instructions for installing fluted panel Kosmos on skeleton and curved corners.
Instructions for construction of stone-grained pvc panels - imitation stone plastic panels.
Korean fluted panel construction guide - the most standard PS plastic sheet.
Kosmos Vietnam is committed to complying with warranty policy for plastic wall panels if you meet the correct warranty conditions. During the warranty period, if you have any problems, please call the Hotline immediately (+84) 903 093 221. Kosmos Vietnam's customer service department will always be on call to assist you.
Kim Hoa is an expert in interior and exterior decorative materials at Kosmos Vietnam. She has professional knowledge of interior design and loves finding creative ways to optimize space with simple construction decoration materials such as wood, stone, bamboo, brick and plastic.
Kim Hoa Regularly participate in seminars and exhibitions on interior decoration materials to update the latest trends, as well as to learn more about interior decoration materials. Meet interior and exterior designers, architects, and material experts to continuously learn. She also actively shares her knowledge and experience on social media channels such as Facebook, YouTube, Tiktok... with more than 100 thousand followers.
Mission of Kim Hoa not merely providing information, but also ensuring that All information posted is quality, has in-depth investment and is most useful to viewers.
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